Privacy Statement

Who we are?

St. Michael’s House Foundation is a registered charity, the role of the Foundation is to facilitate and attract fundraising to support the work of St. Michael’s House. Our mission is to raise funds and build awareness for the vital projects and services provided by St. Michael’s House. Through our dynamic fundraising efforts and community engagement, we support initiatives that empower individuals and foster a society where everyone can choose their own path. St. Michael’s House Foundation is, for the purpose of the GDPR, the data controller and can be contacted at the e-mail or postal addresses below.

Address

St. Michael’s House,

Ballymun Road,

Ballymun,

Dublin 9.

D09 DX37

Email: info@smhfoundation.ie

CRA Registered Charity No. 20206494

St. Michael’s House Foundation is committed to protecting the personal information of everyone who shares their information with us in the course of our work. This Privacy Statement sets out how we collect, use and store your personal information, (this means any information that identifies or could identify you). We want our supporters and those that we support to have confidence in how we collect and process any personal information shared with us. We ensure all data gathering and processing activities are carried out in compliance with legal requirements, such as the General Data Protection Regulation (GDPR), and with our organisational values and principles. This policy will be reviewed by our Team and Board regularly and updated

What do we use your information for and the legal basis for processing?

We will not unduly prioritise our interests as a charity over your interests as an individual. We will always balance our interests with your rights. We will only use personal information in a way and for a purpose that you would reasonably expect. We promise to always be open and honest with you about your information and how it is used.

Data	Purpose	Lawful Basis
Name and contact information such as address, email or telephone number, your payment details and whether you wish St. Michael’s House Foundation to claim tax paid on your donation. Year of birth is collected to ensure regular doners are over 18.	Financial procedures. Processing transactions. To provide information that you request about our services.	Legal obligation to retain records of donations made for accounting and tax purposes. Consent to record your details in connection with your donation.
Name and contact information such as address, email or telephone number	Fundraising Marketing Awareness-Raising Advocacy and Campaigning	Consent to receipt of emails. Our legitimate interest to raise awareness and fundraise using postal marketing.
If you have requested information about a job or volunteering opportunity with St. Michael’s House Foundation, we collect contact information and experience so that we can fulfil your request.	Recruitment	For the performance of a contract
In certain circumstances, we may need to share personal data in our control with our insurers for insurance claims or with our legal counsel	Legal claims	Where processing is necessary for the establishment, exercise, or defence of legal claims.

Special Category Personal Data

We do not collect sensitive personal information such as information on people’s health, race, ethnic origin, political opinions, sex life, sexual orientation or religious beliefs in the course of normal day to day activities. We will only process this information with your consent where it is to deal with your enquiry or facilitate specific requirements when visiting our offices or attending one of our events. We will not share your information with anybody without your express permission except in exceptional circumstances.

We believe that St. Michael’s House Foundation’s supporters are connected to our mission and want to know how they can continue to help us to achieve our goals. We think you are content for us to keep and use your personal information for the lengths of time specified below. If you would not wish us to follow these general guidelines, please contact us and let us know.

How long do we store your information?

(i) Financial Supporters of St. Michael's House Foundation

We store financial records of donations for a period of 7 years, as required by Revenue for audit purposes. If a donor has requested to have their contact details removed before this date, this financial information is anonymised where possible.

(ii) Supporters who inform us that they are leaving a donation in their Will to St. Michael’s House Foundation.

For those who so generously pledge a gift in their Will to St. Michael’s House Foundation we will maintain a record of your details indefinitely as proof of your support in case the Will is contested. We will not retain your data for this purpose if do not want us to or if you have asked for the data to be erased.

If you are a legacy pledger and we have not heard from you in 6 years, but you have not opted out of marketing, we will not contact you for marketing purposes beyond this point however we will keep this legacy information solely for the purposes of proof of a legacy gift being made

(iii) Those who request information about a job or volunteering opportunity with the Foundation

Information provided when you request information about a job or volunteering opportunity is normally retained for a period of 6 months.

Supporters demonstrate their support in several ways and so could be in more than one category. We will review and update these categories and the timescales regularly to ensure that we continue to do the best by our supporters.

Unsubscribing from Emails

If you want to unsubscribe from our emails, there is an unsubscribe option at the bottom of emails we send. It is always your choice. If you do not think this is right for you, you can tell us to change your communication preferences and our use of your information. You can do this at any time by phoning us on (01) 884 0200 or emailing info@smhfoundation.ie

Profiling and Data Analysis:

We like to learn about your personal motivation for supporting St. Michael’s House Foundation and your experiences as a supporter. This helps us to give you the information about events, campaigns and services which are most relevant and important to you. We may carry out research, segmentation and/or analysis of the personal information that you have provided to us and add publicly available information to help us tailor our communications to you, to better understand your preferences and to continue to find the most cost-effective ways to campaign, fundraise, raise awareness, and provide our services. This information is appended to the information St. Michael’s House Foundation analyses data in a responsible way, balancing the research and analysis we undertake with the privacy of our donors and supporters.

If you would prefer us not to process your personal data for these purposes we will respect your wishes please contact us you can do this at any time by phoning us on (01) 884 0200 or emailing info@smhfoundation.ie

Sharing your Data:

To make sure we are communicating, fundraising, and campaigning in the most effective way possible, we work with fully vetted service providers which may include payment solution providers, fundraising and marketing agencies, researchers, and direct mailing providers.

Where we engage the services of third parties, such services are covered by an appropriate contract, and any data processed in the course of such services is processed in compliance with the GDPR. St. Michael’s House Foundation does not, and will never, share, sell or swap your information with other organisation for their own marketing purposes or commercial gain.

Keeping your information safe:

We take looking after your information very seriously. We have implemented appropriate physical, technical and organisational measures to protect the personal information we control both on and off-line to prevent improper access, use alteration, destruction and loss. Your information is encrypted and stored securely, which are maintained and updated by our CRM service provider Donorfy. If this information needs to go to an external supplier, for example, to process a donation through our website, this information is encrypted, transmitted securely and stored within the EU/EEA.

Transfer outside of the EU/EEA

During our legitimate business activities St. Michael’s House Foundation may from time-to-time transfer data outside of the EU/EEA (including to the United Kingdom). In such cases, we will carry out transfer impact analyses and have the appropriate transfer mechanisms in place as well as additional safeguards to protect that data as required by the GDPR.

Your Rights

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA2018) you have a number of rights regarding your personal data. You have the right to request from us:

access to your personal data
rectification of your personal data where it is incorrect
erasure of your personal data in certain circumstances,
the right to restrict processing, object to processing as well as the right to data portability in certain circumstances.
the right to data portability

If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

If you wish to exercise any of your rights, please contact us using the details provided above. We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled). Please note that we may keep a record of your communications to help us resolve any issues which you raise.

You have the right to lodge a complaint to the data protection regulatory authorities if you believe that your personal data has been inappropriately processed. The Data Protection Commission is the regulatory authority in Ireland.

Contact Details for the Office of the Data Protection Commission:

Address: Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2 D02 RD28

Telephone: +353 57 8684800 / +353(0)761 104 800 / Lo Call No. 1890 252 231

Email: info@dataprotection.ie

How to contact our Data Protection Officer

If you have any questions as to how your personal data is gathered, stored, shared or used, or if you wish to exercise any of your data rights please contact our Data Protection Officer as follows:

By Email: dpo@smhfoundation.ie

By Phone: 01 8840200

By postal Address:

Data Protection Officer, St. Michael’s House Foundation, Ballymun Road, Ballymun, Dublin 9 D09 DX37

Changes to your personal information or preferences

From time to time, we may contact you to ensure that the information you have provided us with remains accurate and up to date. Should you wish to change your preferences you can do this any time:

By Post: